Terms of Use

Our Identity

Mathioudakisevents.gr is an online store (flowershop) of MATHIOUDAKIS MICHAEL AND CO. EE, hereinafter the “Company”. The Company sells flowers, plants, compositions as well as decoration services (wedding, christening, corporate events, etc.). The address of our page is: https://mathioudakiseventsvents.gr.

Security

When you make a purchase from us or use the services we offer, you trust us with your data. That is why we prioritize, listen to and take into account your opinions and wishes, so that we can understand your expectations and ensure that they are reflected in our business decisions. We are committed to maintaining your trust.
The Privacy Policy of our Privacy Policy provides detailed information on when and why we collect your personal data, how we use and process it, for how long we maintain it.

What personal data do we collect and why

The data of the contact form and the marriage offer form are not stored in the database. They are sent by email, which after we answer you and our cooperation is completed, we delete it. If you wish and let us know, we can delete it at any time.
When you visit our website, we ask you to provide us with some information about you.
This information may include:
Personal data such as name, address, email address, phone number and other contact details. This data is collected when purchasing a product from our online store or with your first registration with our online services or with your application for a wedding or christening decoration offer.
Account information such as username and other credentials or credentials used to access our services online.
Device information.
IP address and Cookies data.
Location.
Cases in which we ask you to provide us with your personal data:
When you buy products through our online store.
When you sign up to use our online services.
When you apply for a wedding decoration.
When you ask to receive an offer for christening decorations.
How we process your personal data
We process your personal data for specific purposes, including:
processing orders and payments for products and services you have purchased or for a refund.
promotions about our products and services or services offered by our partners and which we believe may be of interest to you in case we have obtained your consent to contact you.
We may use and process your personal data as long as you have given us your consent to the following:
update when a product is available again

Legal interest

We may use and process your personal data where necessary based on our legitimate interests as a business for the following purposes:
provide support to our customers, respond to and communicate with you about your requests
answer questions, complaints, requests and comments
to contact you about your orders, purchases or accounts
to provide you with material that interests you and to navigate our sites
be informed of promotions (on which we rely on your consent), e.g. customize communications or send targeted messages through social networks and third-party platforms
Conduct some data analysis, including consumer research, trend analysis, and financial analysis to help us understand more about you as a customer, the products and services you consume, and how you consume them. Shopping so that we can better serve you, operate, evaluate and improve our activities, including developing new products and services, determining the effectiveness of our sales, marketing and advertising efforts, analyzing and improving products, offerings, promotions and e-services and other technologies to comply with your requirements in relation to the exercise of your rights (for example, when you ask us not to contact you for marketing purposes, we will keep this file in the lists abolition in order to be able to comply with your request) to use or disclose your personal data (for example in connection with an investigation by a public authority), where we have a legal right or duty maintain the right to contact you regarding overdue debts either directly or through third party partners to protect, detect and prevent fraud and other criminal activities, claims and other obligations for the security of networks and information, in order to take measures to protect of your information from loss, damage, theft or unauthorized access.

Compliance with legal obligations

We will use your personal data to comply with our legal obligations, such as:
to locate you when you contact us
to verify the accuracy of the data we hold about you
to help public authority, e.g. police.
We use automated information for purposes such as:
personalizing the experience of our visitors to our services via the internet providing material (including advertising) tailored to your interests and how you browse our services online
the proper management of our business.
We use this information to help diagnose technical problems and issues related to our services, to manage electronic (internet) services, to identify the users of our services on the Internet, to target advertising and to gather demographic information about you. . We use automated information to set usage standards and how we can tailor our services to better meet your needs.
We may use the information we obtain about you and in other ways, for which we inform you at the time your data is collected, so that we can customize our services to better meet your needs.

Other organizations and individuals

We may in some cases transfer your personal data to other organizations. For example:
If, for example, we are asked by a public or regulatory authority such as the police or the Ministry of Labor, then we are obliged to transfer your personal data based on the codes of conduct.
We may share information with anti-fraud prevention agencies to avoid possible such actions (eg Cybercrime Prosecution)
Responding to requests from individuals (or their representatives) seeking protection of their legal rights or the rights of others.
How we use your information to make automated decisions
Sometimes we use systems to make automated decisions based on personal information we have (or are allowed to collect from others) about you or your business. This helps us ensure that our decisions are quick, fair, effective and correct, based on what we know.

Marketing

When you register with our customer base, we use the information you provide to us for various reasons:
let us know about our latest products, services or offers
contact you if we need to receive or provide you with additional information
to check every now and then that you are satisfied with our products and services.
We may use your personal information to send you marketing messages. So if you have agreed to this, this can be done through a post, via email, text messages, social media. We can also promote products or services through notifications and ads through applications. This is when we have a business or business reason to use your information even though we will always give you the opportunity to oppose marketing. We may ask you to confirm or update your personal information if you purchase new products or services in the future. We will also ask you to do this if there are any changes in the legislation, regulation or structure of our business. We collect statistics on the opening of e-mails and clicks using industrial technologies to help us monitor and improve our online newsletters. You can unsubscribe from general missions at any time by clicking on the delete registration link at the bottom of any of our emails.

Products

The photos of the products that are in our online store are indicative. Products may vary depending on the availability of materials and flowers / plants, e.g. the clay base of a composition can be available in another color or shape.

Your Rights

According to the law for the protection of natural persons against the processing of personal data and for the free circulation of data, you have the opportunity to exercise the following rights:
Access and Information
You have the right to receive information about what data we have collected, for what purpose we have collected it and for how long we will maintain it.

Correction

You have the right to ask us to correct any inaccurate information about you or even to supplement additional information about you.

Restriction and counter-processing

You have the right to ask us to restrict or even exclude the processing of your personal data if you question the accuracy of the information we hold about you, if you realize that we are processing your data illegally or if you no longer want to receive promotional messages for products and our services.

Portability

You have the right to ask us to transfer your personal data to another organization for you.

Deletion

Finally, you have the right to ask us in writing to delete your personal data, when it is no longer necessary in relation to the purpose for which it was collected, if you wish to withdraw your consent to its processing and if your data is processed illegally. violating the Personal Data Protection Regulation.

If you wish to exercise these rights, please contact us:
– By sending an e-mail to: info@mathioudakisevents.gr
– By letter to:
Michael Mathioudakis (Mathioudakisevents Flower Shop)
49 Agias Fotinis,
Nea Smyrni, 17121

Make sure you have all the necessary documents together with your application. Your request will be processed within 30 days from the date of receipt of the request, however, this may be extended for up to two months when a request is complex or numerous.

Note: We would like to inform you that the application is free of charge. However, a “reasonable end” may apply when a request is obviously unfounded or excessive, especially if it is repeated.
How long do we keep your personal data?
We will keep your personal data for statistical purposes. We will retain your data for as long as we have active consent for the reasons given. If we are asked to do so, we will delete the data that is technically possible and permitted by law.

Links to other sites

Our websites may contain links to other sites run by other organizations that we do not control. In case you are led through our website to a third party website, we encourage you to read their privacy statements.

Contact us

If you have a question or complaint about this policy, the way we handle your personal data, please contact us:
Via email address: info@mathioudakisevents.gr
By phone: +30 210 9318220 & +30 210 9330906

Changes in policy

We may review this policy by posting an update on our website or by contacting you by email. This policy was revised on 25/05/2020.

COOKIES

Information

At MathioudakisEvents we consider it important to know what cookies are used on our website and why they are used. Our goal is the correct information and protection of you but also the best experience from your visit to our website.
So we use cookies for the best possible operation, your proper browsing, connection and movement to the pages.
Also, cookies are used to analyze how visitors use our site, how they browse or if they have a problem so that we can fix it. All information collected from these cookies is anonymous and is used only to improve the structure and content of the website.
Cookies are stored on your computer and can be removed at any time. In each Browser (browser) either in Settings or in Privacy and Security you will find your browsing history where you will be able to delete. After removing the cookies it is possible that you will need to reset your preferences or you will need to reconnect. Cookies are completely secure and do not store email addresses or phone numbers.

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